Based on 18 reviewsTrustindex verifies that the original source of the review is Google.Pro Technologies2022-01-12Absolutely fantastic service in an emergency flood situation, top notch communication and customer service.Trustindex verifies that the original source of the review is Google.Riannon Berkeley2021-11-155 stars! James from The Flood Experts was fantastic! I called him on a Sunday afternoon and he offered all services to me and a reassuring conversation about the steps involved in drying and or repairing our house for insurance. Great sense of humour, easy going but detailed personal service.Trustindex verifies that the original source of the review is Google.Soumya Gupta2021-09-13Cannot recommend James enough! He's truly an expert when it comes to water damage restoration, he's an amazing person who will make sure the mental toll of water damage doesn't leave a massive impact on you. His work is nothing but extraordinary.Trustindex verifies that the original source of the review is Google.Janey Nguyen2021-09-08James was absolutely amazing our apartment flooded due to the washing machine and he came to drain out the water from our carpet. He was very professional at all times and even gave us renters tips. Thank you so much James, would definitely recommend to anyone with flooding issues at their homes.Trustindex verifies that the original source of the review is Google.Ansh Khosla2021-09-08James is an absolute legend and I couldn’t recommend him enough. Our house got flooded due to an issue with our washing machine. James came over to fix our carpets and check the floorboards. He could have very easily just done his job and left. But he saw how badly we were struggling and went above and beyond to help us out. He spent time explaining to us what possibly went wrong and how he’d be taking care of the carpets at length. He also gave us ample information about how and why the floorboards needed to be changed. He gave us information about potential renters’ insurance options for future issues. He also gave us fantastic advice on how to deal with the issue without absolutely breaking the bank. He even stood up for us when the sellers of the machine tried to pin the whole situation onto us. Within a span of 6 days, he came over to our house to check on the progress (and on us) thrice. His work was absolutely fantastic and he did an immaculate job with the carpets. The carpets look brand new at this point. But he did so much more than just provide us with a service. At a time when 3 struggling uni students felt absolutely hopeless, he truly came in and made us believe there were still good people left in the world. James’ work and work ethic are absolutely phenomenal and moreover, he’s a good person who’s willing to go above and beyond to help. Like I said, I couldn’t possibly recommend James and The Flood Experts enough.Trustindex verifies that the original source of the review is Google.Tiffany Inserra2021-07-02James was A.M.A.Z.I.N.G when no one else would help me he came out and helped me to save my carpet. This is the most empathetic and compassionate service I have ever received from anyone, ever! If you are stressed about an accidental flooding The Flood Experts are the people to call. 10/10 couldn't recommend this service anymore, if anything happens to my friends or family in the future I know who I will be recommending. THANKYOU so much.Trustindex verifies that the original source of the review is Google.Nathan Wilkinson2021-03-25I'm not normally one to write reviews; however, this time it's strongly justified. James and his team have been nothing short of exceptional. Great customer service, very professional, knowledgeable, passionate and always willing to help. Keep up the great work and thanks again!Trustindex verifies that the original source of the review is Google.Todd Weinberg2021-02-23Some of the best customer service I've ever received, period. Response time was excellent. James was a great guy and was able to effectively and comprehensively solve my carpet problem. Would recommend him to anyone. Great value and piece of mind. Excellent service.
Acting quickly is the key to minimizing damage from water in your home or commercial property. That’s why we’re open 365 days a year, 24 hours per day.
You shouldn’t be held hostage with overwhelming charges if your insurance company refuses to pay. We can help.
You’ll be 100% comfortable with our processes before you even ask us out to your property.
Not sure what to do? We will perform a remote or in-person assessment of your water damage, for free.
We, at Jaybird’s, have restored millions of square feet of structure for our customers. We can walk you through the water damage restoration process: what you can expect, how to protect your home and health, and how your property can easily be saved.
We service Reno, Carson, Tahoe, Dayton, Gardnerville, Yerrington and everywhere in between and are available at all times to take your call.
Whole house floods to small water damage
From hospitals to shopping centers, we've got the experience.
Mold cleaning to full restoration
A catch all term for drying anything from wood floors to stabilising food drying atmospheres. Our clients range from home owners to dairies and safron growers.
Acting quickly is the key to minimizing damage from water in your home or commercial property. That’s why we’re open 365 days a year, 24 hours per day.
it’s your home, you are allowed to choose who fixes it and the level of quality of the contractor. Your insurance company can recommend a contractor but CAN NOT force you to use their work crews.
Understanding what needs to be done to your home should be easy. A professional company can walk you through it upfront. We can help.
We can work directly with your insurance provider. No insurance or experiencing delayed response from your insurer? No problems. Our industry-leading payment protection ensures you aren’t left with thousands of dollars of uncovered damages.
Not at all! It causes panic when there is standing water in your home. However, if you address the problem right away, rest assured, your property is completely restorable!
Acting quickly is the difference between a water mitigation issue being easily fixed or being an expensive problem. Buildings act like sponges, and the longer you leave it, the further the water spreads. Water spreading and sitting, means mold and structural issues. For example, mold can germinate in as little as 48 hours.
You do have options. Call us and we can discuss what you are able to do.
We’d like to invite you to call us as it may be easier to ask us questions directly. However, if you’d like to read first about insurance coverage, here are some general guidelines.
Homeowner’s Insurance vs Flood Insurance
There are 2 types of flood or water damage that occur and there are 2 types of policies that pay depending on where the water came from.
Flood Damage is described as “from the ground up”. Such as flooding from a hurricane, or river rising. Flood insurance policies apply to this type of flooding.
Whereas, water damage can be described as “from the top down”, such as flooding from a burst pipe under the sink. Water damage covered under a homeowner’s policy includes:
What is not covered (unless a separate policy or additional coverage has been purchased):
If you have a mortgage, then most likely the lender required you to get homeowners insurance. If you’re in certain flood zones, you may have even been required to get separate flood insurance.
No insurance? Don’t leave the water damage or water mitigation unattended to. Call us for options. Water left in your home will grow into a much more expensive problem.